Our return policy

All digital sales are final. Once a file has been delivered, we cannot accept returns.

If you experience a technical issue — file won't open, wrong resolution, missing files — contact us within 14 days and we'll resend or refund immediately.

We accept returns or replacements within 14 days of delivery if:

• The item arrived damaged or defective
• There was a printing error (wrong image, wrong size)
• The item was lost in transit

We do not accept returns for change-of-mind on POD items since each one is made to order.

Email [email protected] with:

• Your order reference (PPM...)
• Photos of the issue (for physical items)
• Whether you'd prefer a replacement or refund

We aim to respond within 1 business day.